Your Questions Answered

Upholstery Cleaning FAQ

Everything you ever wanted to know about upholstery cleaning.

How do I choose an upholstery cleaning company?

Ensure that the upholstery cleaning company you choose has been professionally trained and uses only professional upholstery cleaning equipment and upholstery cleaning solutions. Ensure that the company is fully covered by public liability insurance. Ideally the company will be members of an affiliation like the NCCA (National Carpet Cleaners Association). Also feedback from existing customers i.e. testimonials is a good way of finding out about the level of service a company provides.

Are Prestige Cleaning Services a professional Upholstery cleaning company?

Yes we are a professional upholstery cleaning company. We have been in the cleaning industry for over 20 years and we are fully covered by Public Liability Insurance and are members of both the NCCA. The equipment and upholstery solutions we use are of the highest quality and all our staff are professionally trained and qualified in upholstery cleaning.

How often should I have my upholstery cleaned?

Ideally we would recommend having your upholstery professionally cleaned every 18 months to 2 years. If you allow the continual build-up of soiling it may shorten the lifespan of your upholstery.

How do Prestige Cleaning Services clean my upholstery?

Our technicians firstly carry out a pre-inspection of your upholstery and will analyse the upholstery fibres to find out the construction of the material.

The technician will then apply a pre-spray to begin the breakdown of the dirt within the upholstery fibres, meanwhile thermal pads are heated in the upholstery cleaning machine, once the thermal pad has been heated, a Reactive Neutraliser is applied to the pre-sprayed area. This creates an ‘exothermic reaction’ which brings the soil to the surface of the upholstery which the thermal pads absorb.

I have children and or pets will the upholstery cleaning solutions used affect them?

Health & Safety is of paramount importance to us.  We only use professionally manufactured upholstery cleaning solutions that have been checked and tested. We can provide COSHH sheets on each of the solutions we use.

If I have my upholstery cleaned will the upholstery re-soil again quicker?

The solutions we use are of the highest quality, effectiveness and specification which means they are made to remove soiling from the upholstery. General detergents which are not manufactured to use on upholstery may well cause the upholstery to re-soil.

How much will it cost to clean my upholstery?

Prestige Cleaning Services have a set pricing structure, our costs are charged at how many seats of upholstery we are cleaning.

How long will it take for my upholstery to dry?

This depends upon the material of the upholstery, however we use air movers whilst on site to speed up the drying process for you.

What do I do if I have a spillage on my upholstery?

The most important thing to do is blot the spillage with an unpigmented towel or kitchen roll and repeat this until as much of the spill is out of the upholstery.  Do not ever scrub the upholstery as this may damage the upholstery fibres.  Once you have blotted out as much as the spillage as possible and call us for further advise or an appointment.

How do I pay for my upholstery cleaning?

We accept payment by debit card, credit card or cash payments.

Get in touch

Who can I call if I have any more questions?

Please do give Leisa a call on 0800 228 9574, or email Leisa and she will be more than happy to answer any further questions you may have or provide you with a quotation.

Our Services

For Home

Careful, competent cleaning of domestic ovens, carpets, fabric and leather upholstery with excellent results.

Our Services

For Business

We keep your commercial furnishings and fittings clean and hygienic so they’re a credit to your company.

A message from Leisa

I hope you find our web site useful, should you have any questions please feel free to call me on:

0800 228 9574

Get in Touch